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Volleytours.com Terms and Conditions

Please make sure you are familiar with our terms and conditions for package tours. You can download the complete document below or read a summary of the most frequently asked questions with the right paragrahps highlighted for you. If you are feeling uncomfortable with the formal English in the document, please send us an email to info@volleytours.com and we will help you.
What are the cancellation terms?
The traveller’s cancellation of the journey shall take place in a manner as indicated in the contract. Unless otherwise indicated, the cancellation shall be in writing. The organizer should be notified in writing via email to info@volleytours.com

The traveller has the right to cancel a package travel. The organizer has the right to compensation for any costs incurred due to the cancellation. The organizer may in his additional conditions state reasonable standardized cancellation fees, based on the time for cancellation. If the organizer does not state standardized cancellation fees, the traveller shall be entitled to repayment of the price of the package travel reduced by such costs that the organizer is obliged to pay. The organizer shall at the request of the traveller provide him or her with a written calculation of the compensation.
  • In the case of a cancellation more than 60 days before the date of departure, the traveller shall pay 10 % of the price of the tour.
  • In the case of a cancellation 60 to 31 days before the date of departure, the traveller shall pay 25% of the price of the tour.
  • In the case of a cancellation 15 days before the date of departure, the traveller shall pay 50% of the price of the tour.
  • If the cancellation takes place less than 15 days before the departure, the traveller shall pay the whole price of the tour.
Can I give my booking to someone else?
What's a package tour?
When and how much do I have to pay?
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